Your home health agency relies upon accurate, efficient coding for every service you provide. It’s more important than ever to maximize productivity for your coding processes and ensure your coders are at their best by avoiding these common mistakes.
1. Failing to Use Resources
After a short time, coders begin to memorize basic codes and may not consult resources such as home health care software or reference books for help. This practice can easily lead to repeated coding errors.
2. Utilizing Coding “Cheat Sheets”
Healthcare coding “cheat sheets” are often created to help coders assign diagnoses more quickly. These unofficial resources can become outdated or lack the specificity to make a correct diagnosis; yet medical coders may continue to utilize them.
3. Succumbing to Quota Pressure
If a coder is faced with mounting quota deadlines, s/he may spend less time reviewing the proper documentation and forego using official resources to allocate codes.
It’s important to catch unsatisfactory coder habits sooner rather than later. As a manager, you can support your team by addressing systemic problems at the root of the cause, help them understand areas needing assistance, and offer solutions.
Oftentimes, you can spot these habits via quality review. By training coders to avoid coding from memory and regularly refer to coding guidelines, it’s easy to prevent problematic coding habits before they have a chance to form.
Is your home health agency struggling to meet its workload, losing money due to poor coding practices, or in need of coding help? Contact us to learn more about our home health coding services provided by certified, expert home health coders.