There are many reasons why an agency might choose to work with a home health and hospice billing company. Perhaps you are looking to improve your reimbursements. Maybe managing your billing billing has become just too much work and your team is struggling to handle the workload. Outsourcing your billing can alleviate the headaches of billing and help your team put patients first.
What to Look for in a Home Health and Hospice Billing Company
When selecting at home health and hospice billing services company, there are four essential features that you want to be sure you don’t miss:
- Accurate billing with fast turnaround: Talk with potential vendors about their turnaround times and accuracy rates. Choose a home health and hospice billing company that consistently submits clean, accurate claims quickly. This speeds up the reimbursement process while reducing the number of unpaid or denied claims.
- Billing expertise: Medical coding experience is probably not enough to ensure successful home health and hospice billing. When considering an outside company, you should make sure they have on-staff experts who are experienced in home health and hospice billing. They should also know how to bill a variety of payers, including Medicare, Medicaid, and commercial insurance.
- Proactive Communication: The best billing companies will offer insight into your agency’s financial health. They should identify trends, offer advice, and discover lost revenue opportunities. They should proactively communicate with your team about what you are doing well and where you could improve. Additionally, they should work with you to correct any documentation or errors that may negatively affect your reimbursement.
- Billing Recovery: Top home health and hospice billing companies will work with your team to recover lost claims so you are properly paid for the services provided. Dedicated billing recovery experts will analyze your accounts receivables and identify unfiled and/or rejected claims. They work quickly to resolve claims and offer advice on how to avoid problem claims in the future. As a result, your agency’s revenue cycle will run more smoothly, so you can continue to reinvest in your business.
The HEALTHCAREfirst Difference
HEALTHCAREfirst combines the resources and expertise needed to relieve the pressures of billing and help agencies focus on patient care. Learn how our team can assist you with your agency’s home health and hospice billing practices.