Hospice Honors recognizes hospices providing the highest level of satisfaction
Springfield, Missouri – April 28, 2016 – HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and Deyta Analytics, recently announced the recipients of the fourth annual Hospice Honors, a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.
The official list of recipients was unveiled last week at the Welcome Reception of the National Hospice and Palliative Care Organization’s Management and Leadership Conference in National Harbor, MD.
“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said Bobby Robertson, President and CEO of HEALTHCAREfirst. “I am extremely proud to call these hospices clients of HEALTHCAREfirst and look forward to seeing even more high performing agencies recognized in years to come.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of April through September 2015. In order to receive the award, hospices must have partnered with Deyta Analytics, a division of HEALTHCAREfirst, as their survey partner and must have had at least one complete survey returned in each quarter of the evaluation period.
Award recipients were identified by evaluating hospices’ performance on a set of 24 quality indicator measures. Individual hospice performance scores were aggregated from all surveys with a final survey status of complete for the evaluation period and were compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in Deyta Analytics’ Hospice CAHPS database.
Hospice Honors methodology and a full list of 2016 Hospice Honors recipients can be found at http://www.healthcarefirst.com/hospice-honors/.
For more information about HEALTHCAREfirst’s Hospice CAHPS program or performance improvement, visit the company’s website at www.healthcarefirst.com or call 800.841.6095.