Home Care Agencies Experience Quality Service, Enhanced Integration, and Reduced Overhead Expenses
The home care software and services marketplace is rapidly expanding with more and more vendors offering a wide variety of software and services.
The marketplace will continue to attract a steady stream of new vendors looking to capitalize on what they may see as easy money. Unfortunately, this influx only muddies the waters for anyone who wants to compare, evaluate, and feel confident about their purchase.
As agencies continue to invest in software and services to manage their businesses, the number of vendors they work with often grows at the same time. This can often create difficulties, not the least of which is the escalating amount of time needed to manage these partnerships successfully. Often it becomes a full-time job for administration to keep up with paperwork, putting agencies at financial and regulatory risk.
So, what are the benefits of using a single vendor?
Agencies only have one point of contact for all of their software and service needs. Neither the agency nor the vendor has to communicate with other vendors, which can slow down processes, increase the risk of errors, and can end up costing everyone more money.
Integration of Products & Services
Home health and hospice providers experience a higher level of compatibility among products and services because the vendor has designed them to all work together. This enables streamlining of operations and standardization of processes for more accurate and complete clinical documentation, faster claims processing, and maximized reimbursement.
Operational costs are often lower with a single vendor than with multiple vendors. Fewer employee hours are required to manage fewer tasks, allowing staff to be proactive, rather than reactive. Additionally, agencies benefit from reduced product, management, and staffing costs.
Investment in Success
A single vendor is more likely to be invested in an agency’s success than multiple vendors who are each only responsible for a small part of the business. As such, a single vendor often becomes more of an expert business partner than a vendor, motivated to do what it takes to ensure success.
It’s Easier! One vendor. Much less to manage. It’s that simple.
Are you ready to discover the benefits of vendor consolidation? Contact HEALTHCAREfirst at firstname.lastname@example.org or 800.841-6095 to see how our Home Health or Hospice Solution Suite can help your agency maximize reimbursement, ensure regulatory compliance, and improve the quality of patient care.