News

Get the most out of your CAHPS data ׀ Reaching the highest level of quality

2019-12-19T03:01:30+07:00September 25, 2019|News|

Get the Most Out of Your CAHPS Data ׀ Reaching the Highest Level of Quality Achieving Peak Performance Leveraging CAHPS Data Byline: Misty Skinner, Executive VP of Services, HEALTHCAREfirst Simply collecting and reporting patient and caregiver data cannot truly spark performance improvement efforts. To achieve quality peak performance, you really need to dig into your

3 big billing mistakes in home health

2019-10-25T01:13:44+07:00August 28, 2019|News|

Byline: Misty Skinner, Executive VP of Services, HEALTHCAREfirst With PDGM implementation right around the corner, it’s important that agencies understand home health billing basics to reduce errors – as they can cost you a significant amount in penalties and fees. A large portion of these improper payments was likely due to mistakes. Thus, demonstrating a

Home health billing services

2019-10-25T01:16:28+07:00June 27, 2019|News|

There are many reasons why your agency might choose to work with a home health billing services orhospice billing services company. Perhaps you are looking to improve reimbursements or eliminate highclaim rejections. Maybe managing billing has become just too much work and your internal team isstruggling to handle the workload. Don’t worry, however. You’re not alone!

FY2020 hospice proposed rule released by CMS

2019-10-25T01:17:14+07:00May 17, 2019|News|

On April 19, 2019, CMS issued the FY2020 Hospice Proposed Rule. The following is a brief summary of the rule and what it could mean to hospice agencies. FY2020 Hospice Proposed Rule In this rule, CMS proposes to rebase the FY2020 per diem payment rates for Continuous Home Care (CHC), Inpatient Respite Care (IRC), and

Tips to improve your healthcare revenue cycle management

2019-10-25T01:17:21+07:00May 5, 2019|News|

In the healthcare industry, “revenue cycle” refers to the process by which providers get paid for the work they do. Managing this process includes keeping track of claims at every stage, making sure payments are collected, and addressing denied claims. Healthcare revenue cycle management (RCM) helps to make this process more efficient by decreasing the

How to increase your hospice CAHPS survey response rate

2019-10-25T01:17:42+07:00May 1, 2019|News|

Focusing on techniques to improve your Hospice CAHPS survey response rate is important for accurate survey data that enables you to compare your results with other providers in your area and target efforts on continuous improvement. How many responses do you need? CMS requires at least 30 complete surveys during an eight-quarter reporting period for