Turn CAHPS data into better performance and optimized patient care.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey (also known as HHCAHPS) was created to measure the patient experience within Medicare-certified home health agencies—but it’s more than just another CMS requirement. With the trend toward value-based purchasing, patient outcomes are just as important as volume. Simply put, CAHPS was designed to collect your agency’s performance data. However, without the right vendor, agencies lack
the right programs and tools to use that data to their advantage.
When it comes to data analysis, home health agencies share similar struggles. How to improve scores, how to identify areas to address, and what to focus on are common questions—which is why HEALTHCAREfirst developed a complete survey program, with a new Top 5 Report that helps agencies tackle these performance obstacles.