HEALTHCAREfirst Announces NOE Link™ to Streamline Hospice Electronic Submission of Notice of Elections to CMS

Springfield, Mo. – September 27, 2017 – HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, billing and coding services, and advanced analytics, announces NOE Link, a new workflow within the firstHOSPICE EHR system that allows hospices to create NOE, NOC, and NOTR submissions for an individual patient or for a batch of patients and submit to CMS without ever leaving the software. It eliminates duplicate data entry and it reduces human error with automated validation rules that warn hospices of missing data, so action can be taken to avoid lost revenue due to problematic NOEs. Hospices are also able to retrieve responses from CMS, monitor the status of each submission and intervene where needed.

“With NOE Link, hospices will be able to manage submissions more efficiently by staying in the system where all of their patient data is at their fingertips,” said Steve Sablan, CIO at HEALTHCAREfirst. “We have created a structured framework and a trusted process that hospice owners can feel confident about. Errors will be minimized and when they do occur, they will be brought to the agency’s attention for quick resolution reducing the risk for lost revenue.”

J. Kevin Porter, HEALTHCAREfirst CEO added, “We know that agencies are facing significant change in the future. As a leading provider of hospice solutions, our goal is to continue creating new efficiencies that keep them ahead of the curve.”

Jacqueline Combs, Revenue Cycle Management Supervisor also commented, “The process of entering NOE, NOC, and NOTR data into the DDE system, taking screenshots to show proof of submission and staying on top of statuses and changes is a cumbersome task. With NOE Link we will now be able to drastically reduce the amount of time it takes to send data to CMS and almost completely eliminate hand keying data. The automation allows us to manage this process much more efficiently and effectively.”

NOE Link is concluding its beta release and is expected to be released to all customers in the coming weeks. For more information about NOE Link or to see a demo of firstHOSPICE, providers may contact HEALTHCAREfirst at 800-841-6095.

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  1. Linda Zern - September 28, 2017

    Is this going to be included, or at an additional cost?

    • Meghan Henry - October 2, 2017

      NOE Link will be included in firstHOSPICE at no additional charge. We will be sending out additional information, including a training webinar invitation and getting started guide to firstHOSPICE users soon!

  2. Lucy Elya - September 27, 2017


    Please keep me updated. I am extremely interested.

    • Meghan Henry - October 2, 2017

      We are so glad you are interested! Stay tuned — we will be sending out additional information to firstHOSPICE users soon.

  3. Cindy - September 27, 2017

    I would like to see demo

    • Meghan Henry - October 2, 2017

      Cindy – we will be sending information out to help you get started with NOE Link soon. This will include a training webinar, getting started guide, FAQ and more!

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