Data is emerging as a critical component of operational success across a wide range of industries, and home health care isn’t exempt from this movement. A CIO magazine report said that the health care industry as a whole is in the middle of a movement to embrace the prospect of gleaning new insights from the large quantities of data being created within EHR systems and from other sources. While these big-picture industry movements are exciting, what does the analytics revolution really mean for home health agencies working to improve patient care and comply with increasingly stringent regulations around care transparency? In practice, home health analytics come into action at three key levels:
Supporting patient care
Normally, a caregiver will go into a patient visit with an idea of the overarching care strategy, get to the location and examine charts and files that detail what care has been provided and what is needed. On a day-to-day basis, information isn’t often shared between stakeholders and is instead, siloed. This divide makes it difficult to accurately analyze productivity, process efficiency, and quality of care.
Conversely, using home health agency analytics tools to distribute data electronically across organizational boundaries ensures that both field and back office staff all have the information they need to stay on top of patient care. Using robust home health agency analytics tools partnered with home health EHR reporting to generate and deliver key data to employees in the field can empower those users to provide better care through more visibility.
This is a fairly straightforward use of home health analytics, but actually executing such capabilities hinges on integrating data between all stakeholders to ensure everybody has the information they need, when they need it.
Gaining organizational visibility
Home health agencies must contend with a variety of complex external factors as they work to ensure smooth, efficient day-to-day operations. Care teams often include multiple stakeholders that travel from different places at different times for patient visits. Billing and other financial practices can be impacted by a variety of conditions within patient relationships. Organizations that can not only share home health analytics data, but also create internal reports based on key performance indicators (KPIs) can drive efficiency gains. KPIs can be used to track trends across the organization, providing more visibility into operational and financial performance within the agency.
Additionally, home health analytics can be an important component to developing and implementing Performance Improvement Projects (PIPs) as required by the Home Health Conditions of Participation (CoPs). By having clear insight into your agency operations, you are able to identify areas for improvement, as well as track your progress towards your goals.
Simplifying external transparency
Medicare home health agencies must comply with CMS regulations for visibility into care quality. There is also mounting competition across the home health sector, giving an advantage to agencies that can prove their quality of care. Establishing systems of reporting through home health analytics can prove vital in streamlining the processes around these types of external data delivery.
Home health analytics programs incorporate multiple layers of data visibility when used to maximum affect. Agencies that can consolidate varied types of information into a central repository lay the groundwork for analytics success. Leading EHR systems aimed at home health agencies are making this possible, giving organizations the data visibility they need to apply analytics to multiple tiers of operations.
The HEALTHCAREfirst Difference
HEALTHCAREfirst‘s home health software, firstHOMECARE, brings everyone together under one system, facilitating faster workflows and better care coordination while accelerating reimbursement, meeting compliance requirements, and minimizing risk. Our software includes a comprehensive suite of home health agency analytics and management reports designed to give you more control and confidence in proactively managing your agency.