Turn CAHPS data into better performance and optimized patient care.

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The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice Survey was created to measure the patient experience within Medicare-certified hospice organizations—but it’s more than just another CMS requirement. Simply put, CAHPS was designed to collect your organization’s performance data. However, without the right vendor, organizations lack the right
programs and tools to use that data to their advantage.

When it comes to data analysis, hospice organizations share similar struggles. How to improve scores, how to identify areas to address, and what to focus on are common questions—which is why HEALTHCAREfirst developed a complete survey program, with a new Top 5 Report that helps organizations tackle these performance obstacles.

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