Managing a successful hospice agency is no simple task. It involves many processes aimed at streamlining workflow, effectively managing employees, accurately and securely completing paperwork, all while providing patients and their loved ones with the highest quality of care. With so many elements involved, it can be easy to become overwhelmed. However, when you partner with a vendor that offers integrated hospice management solutions to help manage your agency, there is no reason to worry.
In order to produce recurring revenue, agency owners need to be able to serve a sufficient number of patients and bill appropriately for the services they provide. At the same time, they need to reduce the occurrences of poor documentation which can lead to the appearance, albeit unintentional, of fraudulent practices. Compounded by numerous governmental regulations and publicly reported data requirements, a simple mistake can cause an agency’s reputation for providing quality care to vanish almost overnight.
Traditionally, separate vendors have been utilized by hospices to address needs such as coding and billing, quality management, and clinical documentation. Nowadays, with increased regulation and competition, these duplicative efforts are no longer efficient and are leading to wasteful and inefficient practice. By partnering with a single, integrated hospice management solutions vendor, a hospice agency can better achieve business objectives and ensure consistency across all facets of their operations, improving net revenue, minimizing the risk of changing government regulations, improving its reputation, and receiving more referrals than its competitors.
HEALTHCAREfirst is the industry leading provider of integrated hospice management solutions trusted by more hospice agencies across the nation.
HEALTHCAREfirst’s hospice software is designed by industry professionals who understand a hospice’s daily workflow. firstHOSPICE gives agencies the ability to access patient information and management tools anywhere at any time. Features of firstHOSPICE include:
- Point-of-care documentation
- Hospice-specific nursing assessments, visit notes, and care plans
- Bereavement management
- Scheduling and recording of Medication Administration Records (MAR)
- Detailed IDT documentation that facilitates more meaningful IDT meetings
- firstREV all-payer revenue cycle management platform
- NOE Link
- Automated Hospice CAHPS file transfer
Hospice Coding and Hospice Billing Services
HEALTHCAREfirst’s revenue cycle management services provide hospice agencies with the tools needed to decrease the anxiety associated with hospice coding and billing. Our experts will manage your coding and billing, ensuring timely and accurate submission of claims to ensure full reimbursement, reduced risk of audit, and increased cash flow.
Hospice CAHPS Survey Administration
Go beyond Hospice CAHPS compliance and improve patient care with insights and guidance from HEALTHCAREfirst’s market-leading Hospice CAHPS service. HEALTHCAREfirst manages and enhances the entire Hospice CAHPS survey process, allowing you to focus on using the results to improve patient care and operational performance.
Advanced Hospice Analytics
Hospices can access unparalleled insight into their businesses through financial, quality, clinical, marketing, and executive analytics. Decision support and business intelligence combined with the largest industry benchmarks for hospice provide key market data to enable hospices to improve patient care and overall operations and profitability.