Springfield, Mo. – April 25, 2018 – HEALTHCAREfirst, the leading provider of web-based home health and hospice software, coding and billing services, CAHPS surveys, and advanced analytics, announced the recipients of the 2018 Hospice Honors, a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view. The official list of recipients was unveiled this week at the National Hospice and Palliative Care Organization’s Management and Leadership Conference in Washington, DC.
“With increased transparency to the public eye, hospices have a greater incentive for quality performance improvement, as well as an opportunity to shine in a competitive market,” said J. Kevin Porter, CEO of HEALTHCAREfirst. “I am proud to call these hospices clients of HEALTHCAREfirst and anticipate seeing even more of our customers recognized in years to come.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2016 through September 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst Hospice CAHPS database. Hospice Honors recipients include hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions.
Hospice Honors methodology and a full list of 2018 Hospice Honors recipients can be found at www.healthcarefirst.com/hospice-honors.
For more information about HEALTHCAREfirst’s Hospice CAHPS program or performance improvement, visit the company’s website at www.healthcarefirst.com or call 800.841.6095.