Revenue Cycle Specialist – Hospice

Springfield, MO | November 21, 2018

We are looking to hire an experienced Revenue Cycle Specialist at our Corporate Office located in Springfield, Missouri. We are seeking a high caliber individual interested in pursuing a rewarding career with a dynamic software company. The Revenue Cycle Specialist is responsible for providing quality billing services to HEALTHCAREfirst outsourced billing customers in a timely manner. This specialist must exercise accountability and professionalism in maintaining the high level of service our customers deserve. This role reports to the Revenue Cycle Supervisor.


  • Submit claims timely to Medicare, Medicaid and Private Payers for software clients and non-software clients.
  • Ensures that the claims processed correctly and were accepted by the payer.
  • Process adjustments and re-file claims as needed.
  • Member of a cohesive team that works to maintain the AR for HEALTHCAREfirst customers
  • Troubleshoot reimbursement issues and claim follow-up
  • Works at the established Productivity level
  • Builds relationships with clients regarding their billing needs and assist with claim resolutions as needed.
  • Addresses client concerns in a timely manner
  • Escalates unresolved customer grievances to the proper department, or management for further assessment.
  • Understanding of Medicare rules, regulations, billing codes
  • Maintain confidentiality and knowledge of HIPAA regulations
  • Performs other duties as assigned


  • Minimum one year of progressive Hospice billing experience
  • Ability to work independently
  • Must be organized and able to multitask
  • Strong written and verbal communication skills
  • Ability to type, operate computers and office equipment
  • Aptitude for learning computer systems
  • Ability to perform basic bookkeeping and compile statistics as needed
  • Maintain a professional demeanor, courteous and flexible at all times
  • Open to dynamic change and ability to thrive in such an environment
  • Prior experience working with Medicare rules, regulations, billing codes (preferred)
  • Willingness and ability to work effectively with members of other departments
  • Education equivalent to a High school diploma, college degree preferred
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