CAHPS

How to Increase Your Hospice CAHPS Survey Response Rate

2018-06-29T19:36:26+00:00June 29, 2018|News|

Focusing on techniques to improve your Hospice CAHPS survey response rate is important to ensuring that your survey data is accurate so you can compare your results with other providers in your area and target efforts on continuous improvement. How many responses do you need? CMS requires at least 30 complete surveys during an eight

How Hospice Management Solutions Can Make Your Job Easier

2018-06-08T18:37:09+00:00June 7, 2018|News|

Managing a successful hospice agency is no simple task. It involves many processes aimed at streamlining workflow, effectively managing employees, accurately and securely completing paperwork, all while providing patients and their loved ones with the highest quality of care. With so many elements involved, it can be easy to become overwhelmed. However, when you partner

Improve Your HHCAHPS Survey Response Rate

2018-05-25T18:57:39+00:00May 25, 2018|News|

While many home health agencies work hard to improve HHCAHPS survey scores, they should also focus on techniques to improve their HHCAHPS survey response rate. As a HHCAHPS survey provider, we are often asked, “How many responses do I need?” CMS requires at least 20 completed surveys per reporting period for public reporting on Home

Hospice Compare is Now Live

2018-05-30T19:15:29+00:00August 17, 2017|News|

As anticipated, today CMS launched Hospice Compare, a website that reports information on hospices that enables patients, family members, and health care providers to learn more about the quality of care each hospice provides. Utilizing CMS’ official Hospice Compare datasets, Hospices can be evaluated based on quality indicators such as the percentage of patients checked

Hospice CAHPS Vendor Selection: Tips to Help You Choose

2018-07-03T19:39:32+00:00June 5, 2017|Hospice Care|

Hospice CAHPS Vendor Selection: Choose wisely. The Hospice CAHPS Vendor Selection process is not easy. Choose a Hospice CAHPS vendor that understands the hospice industry and the challenges that you face. Find a company you can trust and that is responsive to your needs regardless of your agency’s size. Consider how long the vendor has been providing experience of

Hospice CAHPS Quality Measures

2018-04-12T02:21:09+00:00June 5, 2017|News|

As part of the Hospice Quality Reporting Program (HQRP), the CAHPS® Hospice survey, otherwise known as Hospice CAHPS, was developed with the intent of collecting and providing comparative quality data across all Medicare-certified hospices. The Centers for Medicare and Medicaid Services (CMS) has stated that it will seek NQF endorsement for eight Hospice CAHPS quality measures comprised of one or more questions from the Hospice CAHPS survey

Hospice CAHPS Frequently Asked Questions

2018-05-24T22:13:54+00:00June 5, 2017|Hospice Care|

What is the Hospice CAHPS Survey? Drawing heavily on questionnaires from the public domain such as the Family Evaluation of Hospice Care (FEHC), CMS implemented a CAHPS® Hospice Survey, also referred to as Hospice CAHPS, to measure the experiences that patients and their caregivers have with hospice care. The survey was developed to: Provide a source

3 Tips to Improve Your HHCAHPS Program

2017-12-19T02:53:03+00:00June 5, 2017|Home Health|

For most HHAs, HHCAHPS has been implemented for some time, and is out of sight and out of mind of your staff members. Here are three quick tips to help re-engage staff and improve your HHCAHPS program. 1 — Know the HHCAHPS Survey Institute a standard practice to have your staff periodically read the survey

CMS Releases FY2018 Hospice Proposed Rule

2018-05-30T19:33:39+00:00May 10, 2017|News|

Centers for Medicare and Medicaid Services (CMS) recently released the FY2018 Hospice Proposed Rule. The rule proposes that the overall payments for Hospice providers increase by 1% ($180 Million). Additionally, the Hospice cap amount for the 2018 cap year would be $28,689.04. In addition to the cap and payment updates, the rule solicits comments regarding

Streamlining Your Home Health Agency’s Workflow is Easier than You Think

2018-04-11T21:28:49+00:00February 16, 2017|News|

Home health care agencies must balance effective patient services with efficient, sound business principles. Trying to maintain all aspects associated with managing a HHA can be overwhelming. However, utilizing software and services developed and supported by people who understand the challenges of running an agency can help you streamline your processes and home health agency workflow so you