3 Tips for Hospice Quality Performance Improvement

With increased transparency to the public eye, agencies have an even greater incentive for hospice quality performance improvement, as well as an opportunity to shine in a competitive market. Here are three essential tips that you can use for hospice quality performance improvement.
1. Utilize Any & All Available Hospice Quality Performance Improvement Reporting Data
It is essential for hospices to really understand the data that is available to your agency,

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Hospice Compare is Now Live

As anticipated, today CMS launched Hospice Compare, a website that reports information on hospices that enables patients, family members, and health care providers to learn more about the quality of care each hospice provides. Utilizing CMS’ official Hospice Compare datasets, Hospices can be evaluated based on quality indicators such as the percentage of patients checked for pain or percentage of patients asked about preferences for life-sustaining treatment.

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FY 2018 Hospice Final Rule Published

On August 1, 2017, CMS published the FY 2018 Hospice Final Rule. In the final rule, Medicare hospice payments, adjusted for inflation and other factors, will increase an estimated 1% or an estimated $180 million in 2018. This is in comparison to the 2017 final rule, which included a 2.1% increase, or $350 million, in payments.

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Hospice CAHPS Vendor Selection: Tips to Help You Choose

Hospice CAHPS Vendor Selection: Choose wisely.
The Hospice CAHPS Vendor Selection process is not easy. Choose a Hospice CAHPS vendor that understands the hospice industry and the challenges that you face. Find a company you can trust and that is responsive to your needs regardless of your agency’s size. Consider how long the vendor has been providing experience of care surveys to hospice agencies and evaluate their experience with other CAHPS programs.

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Hospice CAHPS Quality Measures

As part of the Hospice Quality Reporting Program (HQRP), the CAHPS® Hospice survey, otherwise known as Hospice CAHPS, was developed with the intent of collecting and providing comparative quality data across all Medicare-certified hospices. The Centers for Medicare and Medicaid Services (CMS) has stated that it will seek NQF endorsement for eight Hospice CAHPS quality measures comprised of one or more questions from the Hospice CAHPS survey which may be used in the future for public reporting.

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Hospice CAHPS Frequently Asked Questions

What is the Hospice CAHPS Survey?
Drawing heavily on questionnaires from the public domain such as the Family Evaluation of Hospice Care (FEHC), CMS implemented a CAHPS® Hospice Survey, also referred to as Hospice CAHPS, to measure the experiences that patients and their caregivers have with hospice care. The survey was developed to:

Provide a source of information from which selected measures could be publicly reported to beneficiaries and their family members as a decision aid for selection of a hospice program
Aid hospices with their internal quality improvement efforts and external benchmarking with other facilities
Provide CMS with information for monitoring the care provided

Who will receive the survey?

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CMS Releases FY2018 Hospice Proposed Rule

Centers for Medicare and Medicaid Services (CMS) recently released the FY2018 Hospice Proposed Rule. The rule proposes that the overall payments for Hospice providers increase by 1% ($180 Million).
Additionally, the Hospice cap amount for the 2018 cap year would be $28,689.04. In addition to the cap and payment updates, the rule solicits comments regarding the source(s) of clinical information for certifying terminal illness and proposes changes to the Hospice Quality Reporting Program,

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