Administering a hospice bereavement program is a requirement by Medicare. However, it’s not a requirement to collect and analyze feedback on your program. But don't think that means you shouldn't do it! The most successful hospices know that it’s something that every agency should do to improve bereavement services and provide the best care possible.
By providing an exceptional bereavement services program, as a hospice, you have an opportunity to further reinforce your mission and strengthen the likelihood that bereaved clients will become advocates of your work within your community. A first step to understanding the impact of your program is to measure and benchmark client engagement and satisfaction. This
While it's a Medicare requirement that hospices make bereavement services available to the family and others identified in the bereavement care plan, the value of a hospice bereavement services program goes well beyond mere compliance. A hospice bereavement services program is both an important responsibility and a great opportunity. That being said, it’s important to
The demand for quality home health care is ever increasing. The competition is tough and home health care agency owners need to work out growth strategies comprising of innovative marketing ideas that give quick and effective results. From chalking out the strengths and weaknesses to getting ahead of your competition, you need to address all
Striving for quality peak performance should be a key goal for every home health and hospice agency. CMS has been working on new payment models designed to tie payments to quality and rewarding agencies for efficiency and effectiveness. Additionally, as the aging population becomes more web-savvy, they're using the internet to research agencies before making
On June 7, 2018, CMS announced improvements to the hospice NOE process for hospice elections received on or after July 2, 2018. A new hospice election period format will be added to the Common Working File (CWF) system to carry election-related information. The existing hospice benefit period screens will continue to look the same, but
Having a Quality Assurance and Performance Improvement (QAPI) program is mandated by the new Home Health Conditions of Participation (CoPs). While home health agencies should already have their QAPI programs up and running, you have until July 13, 2018 to implement and document at least one performance improvement project (PIP) to ensure compliance with the
The new Home Health Conditions of Participation (CoPs) demand a greater focus on home health infection prevention and control. They state that as a component of an agency’s QAPI program, it must establish, document, and maintain a home health infection prevention & control program with a goal of preventing and controlling communicable diseases.
Home Health Conditions of Participation: 5 Tips for HHCoPs Preparation Over the past several weeks, home health regulatory expert Mary St. Pierre, RN, BSN, MGA has been breaking down the new Home Health CoPs, including: QAPI Infection Control, Care Planning & Coordination Patient Rights Requirements Comprehensive Assessment of Patients, Skilled Professional Services, and Home Health
Breaking Down the New Home Health CoPs: Comprehensive Assessment of Patients, Skilled Professional Services, and Home Health Aide Services
Comprehensive Assessment of Patients, Skilled Professional Services, and Home Health Aide Services To help you prepare for the new Conditions of Participation, HEALTHCAREfirst has partnered with home health care consultant and regulatory expert, Mary St. Pierre, RN, BSN, MGA, for a series of blog articles regarding the regulatory changes to the CoPs that will likely require amended