Clinical Decision Support

Clinical decision support is the cornerstone of the Medicare EHR Incentive Program. While this program is not currently a requirement for home health and hospice agencies, it is likely that our industry will be required to implement clinical decision support systems at some point in the future. Required or not, systems with clinical decision support tools deliver extensive value for home health and hospice agencies.

Clinical decision support combines relevant patient information with evidence-based data presented to the clinician in a way that supports and guides decisions. Not intended to replace clinical judgment, it simply offers a way for clinicians to have the most up to date information and best practice guidance at their fingertips when faced with making clinical decisions. It ensures that agencies provide the highest quality, patient-centered care without sacrificing efficiency or patient/caregiver satisfaction. Care is better coordinated, clinicians are more efficient, quality improves, and costs are contained.

HEALTHCAREfirst‘s Integrated Clinical Decision Support Tools

HEALTHCAREfirst’s home health software and hospice software systems include robust clinical decision support tools designed to enhance decisions at the point of care. Guided clinical workflows, best practice guidance, alerts and warnings, and documentation templates are all included in our software for no additional charge.

Guided Clinical Workflow & Best Practice Guidance

CAREpliance™ technology is an intelligent clinical workflow that simplifies documentation requirements and enhances decision-making at the point of care, empowering clinicians to provide the highest level of care and focus time on patients, not on documentation.

Through evidence-based guidance combined with real-time patient data, clinicians benefit from the most relevant, up-to-date information in which to base decisions. When problems are identified in the assessment, this clinical decision support tool automatically recommends goals and interventions, allowing the clinician to build and maintain an evolving patient-specific care plan. The result is quality care coupled with consistent clinical documentation that ensures regulatory compliance and efficiency.

Alerts and Warnings

Our software incorporates hundreds of alerts and warnings. A few examples include alerts and warnings related to patients or admissions such as notifications that recertifications are due; clinical documentation such as notifications that patients have 30-day summaries that are not signed and locked; and personnel such as license expiration notices. Using advanced logic, alerts and warnings are designed to display at appropriate times, reducing the risk of “alert fatigue.”

Depending on the type of alert or warning, they are either resolved automatically when appropriate actions are documented in the software or when an action is marked as complete by a user.  Alerts and warnings can be turned on or off according to agency preferences and processes, and many allow customization of how far in advance of a specific event to trigger the alert or warning.

Documentation Templates

HEALTHCAREfirst offers numerous clinical documentation templates within the software for the initial nurse assessment, comprehensive start of care, IDT Plan of Care, spiritual assessment, discharge summary, and more. Home health and hospice agencies can also create their own agency-specific clinical documentation templates and forms. These templates make it easier to document key information, ensuring consistent documentation across clinicians and care teams.

Find out how our home health and hospice software systems can take your agency to the next level. Schedule a live, personalized demo today!

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