HEALTHCAREfirst to Partner with Deyta for Hospice CAHPS Surveys

Ozark, Mo. – November 11, 2014HEALTHCAREfirst, the pioneer in Web-based software and services for home health and hospice care, announced a Deyta partnership today to offer its customers Hospice CAHPS surveys.

Deyta, one of the industry’s leaders in healthcare satisfaction management, and HEALTHCAREfirst have partnered together to integrate the CAHPS survey process by allowing customers to easily include Deyta’s services with HEALTHCAREfirst’s software.

“We are excited about our Deyta partnership, the market leader in hospice patient and family satisfaction. Our customers will benefit from Deyta’s comprehensive suite of tools and services that go beyond simple data collection, allowing them to improve patient care and focus on results for optimal performance,” said Bobby Robertson, President and CEO of HEALTHCAREfirst. “The opportunity to offer this hospice CAHPS service increases our leading position as the single source solution for hospice providers.”

“Hospices have been faced with a number of challenges this year, and now they are facing implementation of systems and processes to meet the Hospice CAHPS requirement,” said Kevin Porter, Deyta’s President and CEO. “Our partnership with HEALTHCAREfirst will simplify compliance with this new requirement for mutual customers, allowing them to place stronger focus on leveraging the resulting data to drive operational efficiencies and elevate the care that they provide.”