Home Health Testimonials

We have been with HEALTHCAREfirst since 2015. I would highly recommend this software to any home health agency looking for electronic health records. The training we received was great and we had great support staff to work with. We never had a question that they could not answer. Each day we learn something new that will make us more efficient.
Jo, Patient Care, Guthrie County Public Health
We’ve been with HEALTHCAREfirst for almost seven years and we have no doubt that this is the best! They have a built-in OASIS scrubber that alerts us and the clinician if there is a discrepancy in charting. We receive alerts on anything that needs addressed or is untimely. They do our Medicare, Medicaid and commercial insurance billing for us and send us a weekly report. They manage our HHCAHPS and I don’t even have to upload anything, it is automatic. They send us notices of any bad reports so we can stay on top of it. Thank you HEALTHCAREfirst for all you do for us!
Carol Robles, Administrator, Hearts with Integrity

I have used this software for a few years and it has been great. Went through a few audits and they went smoothly thanks to the readiness of the software and very useful reports. Customer service is always available and ready to help. I recommend this software to all my clients.

Luis from LCG Billing Services LLC,
When you think about how much it costs to hire a biller, and how difficult it is to manage a biller, it REALLY makes sense to outsource these functions. HEALTHCAREfirst’s billing services are a great solution for new agencies that do not have personnel with the skillset and to allow the company to utilize resources in the growth of the agency.
Carol from CarolAnderson.CO Consulting,
Glad we found a partner and not just another vendor. The implementation and support is amazing. Building that relationship with our project manager and training has really paid off. It is a team effort to make these types of changes successful.
Mindy from State of the Heart Care,
I recommend HEALTHCAREfirst because they make me feel like I am the biggest client they have. I know I am a small company, but through their professionalism, I can rely on them to bring me up to par with other companies. It is a very dynamic industry we are in, and it changes constantly. I would need a full-time person just to keep up with the changes in Medicare regulations alone. HEALTHCAREfirst takes care of that for me. They are not just a vendor to me, they are a valued business partner.
David from Med-Staff,

HEALTHCAREfirst is very proactive with preparations for new and upcoming changes and requirements in homecare. They have done an exceptional job of ensuring that new COP requirements are incorporated into the patient health records and OASIS documents. They offer webinars and trainings to keep their clients informed and up to date with these changes. Their customer service and IT staff are available for any problems or questions that arise.

Kala, Administrator, Hospital & Health Care
HEALTHCAREfirst has been our partner since 2009. CAREpliance technology is excellent since you create the Plan of Care with Problems, Goals and Interventions as you complete the OASIS. Data flows nicely and is logical.
Tracy from Continuum Care, Inc.,
I highly recommend HEALTHCAREfirst to those agencies seeking to improve clinical documentation, chart accuracy, and improve cash flow. A year after implementation, our documentation has improved because the notes lead the clinical staff to answer questions they may have overlooked on paper notes and most importantly they complete the documentation in the home or immediately after the visit. Our A/R days have decreased significantly, which has led to much improved cash flow.
David, Manager, Ballinger Home Health and Hospice