As anticipated, today CMS launched Hospice Compare, a website that reports information on hospices that enables patients, family members, and health care providers to learn more about the quality of care each hospice provides. Utilizing CMS’ official Hospice Compare datasets, Hospices can be evaluated based on quality indicators such as the percentage of patients checked for pain or percentage of patients asked about preferences for life-sustaining treatment.

The HIS quality measures that are now being publicly reported include:

  • NQF #1617 Patients Treated with an Opioid who are Given a Bowel Regimen
  • NQF #1634 Pain Screening
  • NQF #1637 Pain Assessment
  • NQF #1638 Dyspnea Treatment
  • NQF #1639 Dyspnea Screening
  • NQF #1641 Treatment Preferences
  • Modified NQF #1647 Beliefs/Values Addressed (if desired by the patient)

While not currently reported on Hospice Compare, CMS has said that Hospice CAHPS survey information will be included in a quarterly data refresh in winter 2018. This would include:

Two Global Measures

  • Rating of patient care (#39)
  • Willingness to recommend (#40)

Six Composite Measures

  • Hospice Team Communications (#6, 8, 9, 10, 14, & 36)
  • Getting Timely Care (#5 & 7)
  • Treating Family Member with Respect (#11 & 12)
  • Getting Emotional & Religious Support (#36, 37, & 38)
  • Getting Help for Symptoms (#16, 22, 25, & 27)
  • Getting Hospice Care Trainings (#18, 19, 20, 23, & 29)

With the roll out of Hospice Compare, hospices have an even greater incentive for performance improvement, as well as an opportunity to shine in a competitive market. Check out our recent blog post for three essential tips that you can use for hospice quality performance improvement.

From Hospice CAHPS surveys and quality analytics to the most powerful and only total hospice agency management package in the industry, HEALTHCAREfirst works with more than 4,000 hospice and home health providers nationwide to help them improve performance and stand out from the crowd. Learn how we can help your hospice agency today!