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Work with hospice coding experts

If you don’t have specialized knowledge, expertise, and a solid foundation to support your coding, you’re likely to increase your exposure to risk. At HEALTHCAREfirst, we can help your agency achieve success through our full-service hospice coding services.

When we work together, you get more than just hospice coding services… you get a team of professionals committed to your success. Our customers know that while they provide quality care to patients and their families, our experts are focused on the accuracy and speed of their coding.

Fast, accurate hospice coding

HEALTHCAREfirst’s hospice coding services help agencies improve accuracy, reduce costs, and accelerate reimbursement.


Free up resources

Coding can take up a significant amount of your hospice’s time and resources. When we manage your coding, you free yourselves of obligations that might be hindering your ability to provide quality patient care. We have more than 12 years’ experience in hospice coding and have developed well-tested, proven coding processes to promote optimum cash flow.


Minimize risk of errors

As regulations and requirements change, it’s critical to submit claims with accurate diagnosis codes in the correct sequence. Our certified coders have significant experience in hospice coding, so you can rest assured they have the knowledge and expertise needed to help you succeed.


Maximize reimbursements

Poor coding can slow down reimbursements and even result in lost revenue. We know how important maintaining a steady stream of cash flow is to your agency. That’s why we treat your coding with the highest level of diligence and priority. Our hospice coding program allows you to enjoy the benefits of faster, maximized reimbursements.

Hospice coding services features

Our hospice coding services help agencies nationwide minimize their risk of errors and maximize reimbursements through:

  • Certified coding professionals (RHIA, HCS-D) with extensive hospice coding experience and are updated on regulatory requirements
  • Team of coders assigned to your hospice become an extension of your team, dedicated to your success
  • Thorough review of referral information, medication list and changed medications, and information regarding the primary and secondary diagnosis to determine appropriate diagnosis codes to for maximum reimbursement
  • Quick turnaround time – typically by the end of next business day
  • We can log directly into your EMR system, no matter what system you use
  • Regular program evaluation with ongoing communication between our team and your agency
  • Web-based analytics reporting with insight into your financial health including identification of hidden trends in revenue performance, lost revenue opportunities, timeliness of claims, clean claim rate, and more

How it works

We have a proven hospice coding process that is easy, fast, and secure for agencies of all sizes.

  • Each day, your hospice will provide a list of patients for coding.
  • Your coder will securely access your EMR to code each assessment appropriately to maximize reimbursement. Assessments are typically returned by the end of the next business day.
  • Once the assessments are coded, you will receive a confirmation that coding is complete. You can then log into your software to view the assessments and process for reimbursement.
  • If HEALTHCAREfirst also manages your hospice billing, our coding services and billing services teams will communicate with each other to resolve denials related to coding.
  • We continuously audit our internal coding efforts. Agency assessments and HEALTHCAREfirst coders are monitored for turnaround times and coding accuracy each month for the highest level of service.

Your coding should be a top priority for your hospice. Learn why.

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Ready to put patients before paperwork?

Find out why more agencies choose us and how you can experience the HEALTHCAREfirst difference. Request a consultation today!