HEALTHCAREfirst webinars

Upcoming Webinars

Attend one of our free webinars hosted by home health and hospice industry experts covering regulatory updates, hot topics, best practices, and more.

Why Staff Leave and How to Keep Them!

Tuesday, October 31st | 1:00pm ET / 12:00pm CT | REGISTER
Co-Sponsored by HEALTHCAREfirst partners ElevatingHOME and Exact Recruiting, a Simione Talent Solution

Who knows best why people leave a job? The person who helped them find a new one! This webinar will provide words of wisdom from a successful recruiter about retaining key employees. In this session, Eric Scharber, Principal with Simione Healthcare Consultants, will provide successful and unsuccessful strategies to attract top-tier talent, and will provide an overview of the state of the workforce specific to the Home Care and Hospice industry.

QAG 4.0 & Hospice CAHPS Update

Tuesday, November 14th | 2:00pm ET / 1:00pm CT | REGISTER

CMS has released the CAHPS Hospice Survey Quality Assurance Guidelines (QAG) V4.0 and recently conducted their annual CAHPS Hospice Survey Update Training highlighting updates and changes to the CAHPS Hospice Survey program. The QAG provides the requirements and regulations regarding Hospice CAHPS participation, including clarification on what survey vendors and – and cannot – include when reporting results from Hospice CAHPS surveys.

Please join us as we review updates and highlights from the QAG V4.0 and annual CMS CAHPS Hospice Survey Update Training, with an emphasis on how these changes may impact your hospice. Topics include:

  • High level overview of program requirements, roles and responsibilities
  • Updates to survey vendor restrictions regarding the reporting of survey results
  • Survey vendor requirements regarding submission of Discrepancy Reports
  • Overview of risk adjustment for public reporting of CAHPS Hospice Survey results
  • Specific details for HEALTHCAREfirst Hospice CAHPS participants

Get Ready for PPS Rate & Quality Reporting Changes in Home Health

Wednesday, November 15th | 2:00pm CT / 1:00pm CT | REGISTER
Presented by HEALTHCAREfirst partner Simione Healthcare Consultants

Join us for a whirlwind tour of payment changes and quality reporting and measures finalized by CMS for certified home health agencies in 2018-2019. In this session, experts with Simione Healthcare Consultants will cover financial impact, including implications for agencies that submit required quality reporting, adjustments to the national, standardized 60-day episode rate, the sunset of the rural add-on provision, and case-mix adjustment methodology. For clinical operations, the final rule includes provisions for quality reporting and measures related to value-based purchasing. Presented by Julia Maroney, RN, MHSA, HCS-D, COS-C, and Mike Simione, MBA, Manager.

Referral Management: Driving Results Through Analysis & Prevention of Lost Admissions

Wednesday, November 29th | 3:00pm ET / 2:00pm CT | REGISTER
Presented by HEALTHCAREfirst partner Simione Healthcare Consultants

Referral management is about more than customer service. Home care and hospice organizations that manage their NTUC (Not Taken Under Care) referrals can make all the difference between an under- and over-admission budget. Learn how improvements in NTUC management can increase revenue, not cost, and how to focus on controlling avoidable lost business for greater success in home care and hospice. Presented by Kara Justis, MBA, Director.


CEU Webinars Hosted by Curaport

HEALTHCAREfirst has partnered with Curaport to offer a 20% discount off their registration fees for CEU-approved and other industry webinars. Use coupon code hcfcura when registering for a webinar. HEALTHCAREfirst customers receive free registration for all Curaport webinars. If you are a customer and want to learn more, contact HEALTHCAREfirst.


Webinar Recordings

Did you miss a webinar? You can find recordings and handouts for a number of recent webinars we have hosted for the home health and hospice industry.

Webinars available for replay:

  • Hospice Emergency Preparedness Requirements: Getting Your Agency Ready
  • Home Health Emergency Preparedness Requirements: Getting Your Agency Ready
  • Home Health Regulatory Update: CY2018 Proposed Rule
  • Hospice Regulatory Update: FY2018 Final Rule
  • CoP Success: Preparation Tips from the Experts
  • Hospice Quality Reporting: The Road Ahead
  • Home Health Conditions of Participation (CoPs): Final Rule
  • Value-Based Purchasing: Developing Strategies That Pay for Patients & Providers
  • Value-Based Purchasing: Preparing for Success…Now and in the Future
  • Overview of the Home Health Star Ratings

Click Here to Get Instant Access to All Webinar Replays and Handouts