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Blog2019-06-27T23:48:06+07:00

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Home Health, Hospice & Regulatory Blog

The HEALTHCAREfirst blog offers insights and updates to help home health and hospice professionals stay informed. From regulatory news to best practices and tips, we are committed to the success of our customers and the industry as a whole.

Home Health Billing Services

There are many reasons why your agency might choose to work with a home health billing services orhospice billing services company. Perhaps you are looking to improve reimbursements or eliminate highclaim rejections. Maybe managing billing has become just too much work and your internal team isstruggling to handle the workload. Don’t worry, however. You’re not alone!

June 27, 2019|

5 Key Elements to Revenue Cycle Management in Home Health & Hospice

Effective home health and hospice Revenue Cycle Management (RCM) allows you to maintain financial stability, so you can reinvest in growing your agency and serving your patients. Key components to a healthy revenue cycle management cycle include first pass clean claim rates, faster turnaround on claims, quick resolution of ADRs and denials, and tight follow-up and

May 24, 2019|Tags: , , , , |

FY2020 Hospice Proposed Rule Released by CMS

On April 19, 2019, CMS issued the FY2020 Hospice Proposed Rule. The following is a brief summary of the rule and what it could mean to hospice agencies. FY2020 Hospice Proposed Rule In this rule, CMS proposes to rebase the FY2020 per diem payment rates for Continuous Home Care (CHC), Inpatient Respite Care (IRC), and

May 17, 2019|Tags: , , |

Tips to Improve Your Healthcare Revenue Cycle Management

In the healthcare industry, “revenue cycle” refers to the process by which providers get paid for the work they do. Managing this process includes keeping track of claims at every stage, making sure payments are collected, and addressing denied claims. Healthcare revenue cycle management (RCM) helps to make this process more efficient by decreasing the

May 5, 2019|Tags: , |

How to Increase Your Hospice CAHPS Survey Response Rate

Focusing on techniques to improve your Hospice CAHPS survey response rate is important for accurate survey data that enables you to compare your results with other providers in your area and target efforts on continuous improvement. How many responses do you need? CMS requires at least 30 complete surveys during an eight-quarter reporting period for

May 1, 2019|Tags: , |

Medical Billing Outsourcing for Home Health and Hospice: A Growing Trend

In today’s challenging environment, many providers are looking for smart ways to realize cost efficiencies, reduce spending, and address value-based care initiatives. They are also looking for opportunities to work with industry experts who can help them succeed while they focus on patient care. One way agencies can address these issues is through medical billing

April 3, 2019|Tags: , , |

Home Health Care Billing Best Practices

Home health care billing processes are becoming increasingly more complicated. And with the Patient-Driven Groupings Model (PDGM) looming, it's only going to get more intricate. Implementing home health care billing best practices in your office will provide the framework for success so you can be sure you’re getting paid quickly and accurately. An efficient billing

March 20, 2019|Tags: , , , |

Provisional Period of Enhanced Oversight for New Home Health Providers

On February 15, 2019, the Centers for Medicare and Medicaid Services (CMS) announced that effective immediately, all new home health providers will be placed in a provisional period of enhanced oversight. Provisional Period of Enhanced Oversight The provisional period of enhanced oversight means that new home health providers won’t receive Request for Anticipated Payments (RAP)

March 14, 2019|Tags: , |

5 Benefits of Working With Remote Home Health Coding Companies

Between the growing number of coding changes, the sheer volume of codes to choose from, and unplanned employee absences, your coding can take significant time, often resulting in a backlog. Taking advantage of the expertise offered through remote home health coding companies can help you turn around accurate claims quickly. Here are some benefits of

March 10, 2019|Tags: , |

3 Home Health Care Coding Habits That Can Hurt Your Agency

Your agency relies on accurate, efficient home health care coding for timely, accurate reimbursement. Many agencies suffer from a few common coding issues that can seriously hurt them. And with ICD-10, many coders have found themselves overwhelmed, relying on techniques to ward off productivity problems, often at the expense of accuracy. Here is a list

March 7, 2019|Tags: , |

Improve Bereavement Services Using Survey Feedback

Administering a hospice bereavement program is a requirement by Medicare. However, it’s not a requirement to collect and analyze feedback on your program. But don't think that means you shouldn't do it! The most successful hospices know that it’s something that every agency should do to improve bereavement services and provide the best care possible.

March 1, 2019|Tags: , , |

Bereavement Surveys: A Key to Superior Hospice Care

By providing an exceptional bereavement services program, as a hospice, you have an opportunity to further reinforce your mission and strengthen the likelihood that bereaved clients will become advocates of your work within your community. A first step to understanding the impact of your program is to measure and benchmark client engagement and satisfaction. This

February 21, 2019|Tags: , , |

Hospice Bereavement Services Program: A Data-Driven Approach to Success

While it's a Medicare requirement that hospices make bereavement services available to the family and others identified in the bereavement care plan, the value of a hospice bereavement services program goes well beyond mere compliance. A hospice bereavement services program is both an important responsibility and a great opportunity. That being said, it’s important to

February 8, 2019|Tags: , , |

6 Powerful Strategies to Grow Your Home Health Care Agency

The demand for quality home health care is ever increasing. The competition is tough and home health care agency owners need to work out growth strategies comprising of innovative marketing ideas that give quick and effective results. From chalking out the strengths and weaknesses to getting ahead of your competition, you need to address all

January 22, 2019|Tags: , , , |

How to Achieve Quality Peak Performance in Home Health and Hospice

Striving for quality peak performance should be a key goal for every home health and hospice agency. CMS has been working on new payment models designed to tie payments to quality and rewarding agencies for efficiency and effectiveness. Additionally, as the aging population becomes more web-savvy, they're using the internet to research agencies before making

November 16, 2018|Tags: , , |

Opioids Bill: What it Will Mean for Hospices

On Wednesday, October 24, 2018, President Trump signed the bipartisan bill, SUPPORT for Patients and Communities Act, to address the opioid epidemic. The opioids bill will increase access to addiction treatment and other interventions. One part of the opioids bill allows hospice workers to destroy patients’ unneeded, expired, or leftover medications. With more than 72,000

November 2, 2018|

Peak Performance: Four Ways to Work Toward Financial Success

Is your home health or hospice agency achieving peak performance when it comes to your financial operations? While you might be surviving and maybe even thriving, there could be opportunity for you to improve. Here are four things that home health and hospice agencies should do to achieve peak performance. Define Peak Performance How do you

October 26, 2018|Tags: , , , |

Driving Clinical Peak Performance in Home Health & Hospice

Clinical peak performance is vital to home health & hospice success. As Medicare continues to shift from rewarding volume to rewarding value, it's nearly impossible to get ahead without proving value through clinical excellence. Here are three ways to achieve clinical peak performance: Patient-Centered Care First, it's important to practice patient-centered care. The Institute of Medicine

October 19, 2018|Tags: , , , , |
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